It all started with a mail-order company in Hamburg. Today, the Otto Group is an internationally active e-commerce and services group with 30 major corporate groups in the segments of platforms, brand concepts, retailers, services and financial services, primarily in the three economic areas of Germany, the rest of Europe and the USA. They are all united by a common approach: responsible retailing that convinces through quality and innovation.
In the financial year 2021/22 (July 20), the Otto Group generated revenues of 16.1 billion EUR. With online sales of around 12.1 billion EUR, it is one of the world’s largest online retailers. The worldwide group activities and many strategic partnerships and joint ventures provide the Otto Group with excellent conditions for know-how transfer and the exploitation of synergy potential. At the same time, a high degree of autonomy of the Group companies guarantees flexibility and customer centricity as well as an optimal target group approach in the respective countries.
In the Digital & Consulting division, we carry out both strategic and operational projects for the Otto Group and its subsidiaries in Germany and abroad. Our consulting focus includes all essential topics that concern top management.
What is special about our division: in addition to our large in-house consulting team, our division also includes product owners, UX managers, data engineers, knowledge consultants and other profiles with specific expertise. Therefore, in addition to classic projects, interdisciplinary teams are very common, working on the challenges of our internal customers with their different skills and backgrounds.
You can expect exciting products and projects, a motivated, interdisciplinary team, and a wide range of development opportunities. A high degree of flexibility and varied tasks determine our dynamic and challenging everyday working life, whereby shared fun at and after work as well as our work-life balance are just as important to us.
The aim of our unit is to support the value creation of the Group companies with various professional services. We support the management and Group companies in complex challenges in the areas of Transformation & Organization, Digital & Operational Efficiency, Customer Experience & Marketing, Data & Backend, and Best Practice Exchange.
Our large in-house consulting team supports projects with high strategic relevance – both, the introduction of the e-com platform at otto.de as well as the evaluation of new logistics options at Hermes. We also promote the transfer of knowledge across the group, e.g., through conferences with specialist departments or managing directors of the various Group companies.
We also create and host a wide range of products in our product area, such as demand forecasting, chatbots, white label apps, AR apps, or the provision of BI data solutions.
With this service offering, we can provide Group companies with solutions from a single source: we shape strategic decisions and provide operational support in the implementation of projects and products.
If you would like to join the project business of the Digital & Consulting division, you should have a first-class university degree and challenging experience from internships or first professional stations in a management consultancy, a start-up, in a corporate environment or e-commerce. Ideally, you have already gained some international experience. If you also have strong analytical, conceptual, and communication skills (also business fluent in English), are a forward-looking and solution-oriented team player and have the desire to make a difference – if possible, also temporarily at other locations – you are a perfect fit for us.
In our Digital & Consulting division, interns already take on independent tasks and can thus get to know the day-to-day work of a consultant and recommend themselves for a direct entry afterwards. Consultants usually join us as university graduates with excellent degrees and relevant previous experience, or with initial professional experience. With appropriate performance, requirements, and responsibility grow in subsequent roles as senior consultant and project manager. Our division is a talent factory of young professionals – our colleagues regularly decide to move to other divisions or companies in the Otto Group – as experts or to challenging management positions and continue their Group careers there.