DBMC is bringing new technologies into DB: to support our efforts to improve the bank’s processes, we need an effective way to model and measure system effectiveness. We introduced process mining with a pilot project, testing different software solutions available on the market.
Our pilot project covers the processes linked to Change Execution Governance (project management), where we measured the effort required to manage the bank’s large portfolio of projects and sought to identify opportunities to simplify governance processes or improve user experience on the supporting systems.
“This is the first step in our ambition to offer the bank with a wide range of methodologies and tools that can be used by the divisions themselves or with the support of DBMC to multiply our impact on DB’s transformation. DBMC is in a unique position to test new technologies and assess their potential based on our deep understanding of DB.”